This course presents fundamental information for employees on conflict resolution in the office. Upon completing the course, employees should:
– Understand how workplace conflicts can harm employees and the companies they work for.
– Know responses they should avoid when faced with conflict.
– Know the process they should follow to resolve disputes in their office.
– Know how to prevent a confrontation from escalating into violence.
Conflict Resolution in the Office
$21.95
This interactive course on Conflict Resolution in the Office discusses different types of conflict that you may encounter in the office, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control. Using a powerful combination of audio, full-motion video, text and colorful graphics, this course provides the most cost-effective safety and regulatory compliance training available today. The course is divided into a number of logical sections so information is easily understood… and retained.
For group purchasing: select “group” below, choose quantity, and enter a group name. To add yourself to the group, select “enroll me”. After checkout, click on the “group registration” tab at the top of the page to enroll the students.
